| Areas of
Conflict |
Family Systems
|
Business
Systems
|
| Goals |
Development and support of family
members |
Profits, revenues, efficiency, growth |
| Relations |
Deeply personal, of primary importance |
Semi-personal or impersonal, of secondary
importance |
| Rules |
Informal expectations ("That's
how we've always done it") |
Written and formal rules, often with
rewards and punishment spelled out |
| Evaluation |
Members rewarded for who they are;
effort counts; unconditional love and support |
Support conditional on performance
and results; employees can be promoted or fired |
| Succession |
Caused by death or divorce |
Caused by retirement, promotion, or
departure |
| Authority |
Based on family position or seniority |
Based on formal position in the organization's
hierarchy |
| Commitment |
Intergenerational and lifetime; based
on one's identity with the family |
Short term; based on rewards received
for employment |
